ONLINE POLICIES
My Rosie Pope Maternity piece does not fit but I really love it! How can I send it back to you?
Shopping online is hard. Shopping online for maternity wear can be even more difficult! We would be happy to help you find the correct size. Send us the item you would like to exchange and we will cover the cost of shipping the new item to you! Email [email protected]
I am not crazy about my Rosie Pope Maternity piece that I purchased online. I would like to get a refund.
We will happily refund any unwashed, unworn, items with the tags attached within 30 days of the purchase date. Please include the original packing slip and confirmation number in your package. You may ship the item to the following address:
Rosie Pope Maternity
Attn.: Returns
1265 Madison Ave
New York, NY 10128
I was shipped a Rosie Pope Maternity piece as a gift and the purchase was made online. It is not quite the right fit. What options do I have?
For Rosie Pope Maternity pieces that are purchased online, we can provide an exchange, store credit, or refund within 30 days of the date of purchase. We must have proof of purchase* in the form of a gift receipt OR the purchaser’s information in our system. If you would like a full refund, we can credit the original card that was used for the purchase.
IN STORE POLICIES
I purchased a Rosie Pope Maternity item in the store but I no longer need it. What happens next?
For Rosie Pope Maternity pieces that are purchased in store, we can offer store credit or an exchange within 14 days of the purchase date.
I purchased a Rosie Pope Baby item in the store but I have changed my mind. Can I pick out something else?
For Rosie Pope Baby pieces purchased in one of our boutiques, we can offer store credit or an exchange within 14 days of the purchase date.
I was given a Rosie Pope Maternity piece as a gift. It is not quite the right fit. What options do I have?
For Rosie Pope Maternity pieces that are purchased in store without the mom-to-be present to try on, we can provide an exchange within 30 days of the date of purchase. We must have proof of purchase* in the form of a gift receipt OR the purchaser’s information in our system. If you would like a full refund, come into one of our store locations, within 30 days of the purchase date, and we can credit the original card that was used for the purchase.
Credit Card Policies
If you are receiving a full refund on your credit card, please allow 5-8 business days for the transaction to complete. For any further help with this please contact your bank.
*Proof of Purchase
For exchanges or returns on gift items, it is imperative that we have proof of purchase from a Rosie Pope boutique or online store. Proof of purchase can be in the form of gift receipt, store issued receipt, online confirmation number, or proof of credit card transaction.
